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Damaged AIR File & Error #0

conrad
posted this on Dec 23, 2009 09:53

 

Unable to Install (Damaged AIR File)

 

Windows Fix

  • Right click the downloaded TweetDeck installer file (.air file) and select 'Open With'
  • Browse through: Program Files/Common Files/Adobe Air/Versions/1.0/
  • Select the 'Adobe AIR Application Installer' 
TweetDeck should now install correctly.

 

 

Mac OS Fix

  • There may be untrusted or self-signed certificates in the Keychain - This has been found by other users to cause problems with the install. It is advised to remove any self-signed certificates in order to not have this AIR file problem.
  • Further Reading can be found here: http://forums.adobe.com/thread/48542

 

Error #0 problems:


Windows Fix

Try running the air installer file as Admin/Administrator (Vista/Windows 7) first and see if it installs. If not, follow the steps below:

  • TweetDeck may still be listed in the Control Panel - Add/Remove programs. However, it won't remove as it claims there is a missing .msi file.
  • Uninstall Adobe AIR
  • Download & Run the Microsoft Installer Cleanup utility ( http://support.microsoft.com/kb/290301 )
  • Get rid of any TweetDeck or AIR files shown by the utility
  • Check that there is no AIR files within:  \Program Files\Common Files\ 
  • Download & Install Adobe AIR - http://get.adobe.com/air/
  • Download & Install TweetDeck - http://bit.ly/thedeck
This should now allow you to Install TweetDeck.

 

 

 
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